The first therapy matching platform built around clinical safety — not engagement metrics. Your therapist match is determined by outcomes, not algorithms optimised for revenue.
No existing platform detects harmful therapy patterns before the damage is done. They're optimised for session volume, not clinical safety.
BetterHelp's $7.8M FTC fine exposed what practitioners have known: your most sensitive data is being sold. No platform has architecturally prevented this — until LUME.
Competitors encourage switching because it drives bookings. Therapeutic continuity — the clinical cornerstone of recovery — is deliberately ignored.
The FTC fine that proved every other platform has a fundamental privacy problem by design.
BetterHelp · FTC · 2023Every core feature is protected by IP that no competitor has come close to filing. LUME is the only platform that treats therapy as a safety problem, not a scheduling problem.
C-SSRS, PHQ-9, K10, GAD-7 clinical thresholds override ALL matching logic when crisis is detected. Crisis resources delivered within 2 seconds — architecturally guaranteed, not best-effort.
NLP detects harmful therapy outcome patterns before re-matching. A first-of-kind innovation with no comparable technology in the market.
Intentional, clinically-justified friction when switching providers. Counterintuitive for a marketplace — and impossible to replicate without accepting reduced engagement metrics.
Encrypted matching vectors. Session content is architecturally isolated from the matching system. LUME is structurally incapable of the privacy violation that cost BetterHelp $7.8M — not by policy, but by design.
Validated clinical instruments (C-SSRS, PHQ-9, GAD-7) establish your baseline. Crisis detection is live throughout — not a checkbox.
Encrypted preference vectors match you to therapists whose outcomes data, specialisations, and cultural competencies align with your needs.
Harmful therapy detection runs continuously. Therapeutic continuity engineering keeps your relationship intact. Your progress is protected, not gamified.
LUME doesn't operate in isolation. Through the SINGULARITY engine, its therapeutic intelligence flows across connected platforms — because mental health doesn't exist in a vacuum.
Beauty and wellness are interconnected
When LUME detects elevated stress signals, a self-care recommendation through LUSTRE gives you something tangible and nurturing — wellness that you can see and feel.
Family therapy and relationship health
KINSHIP surfaces household conflict signals. LUME connects families with couples counsellors and family therapists who specialise in exactly those dynamics.
Financial stress triggers wellness support
Financial stress is the leading predictor of relationship breakdown and anxiety. When WELLSPRING detects financial distress, LUME surfaces financial therapy specialists — not generic counsellors.
Launching in Australia first. Join the waitlist to get early access for yourself, or to list your practice as a LUME therapist partner.
No spam. No data sharing. Ever. That's not just a promise — it's the architecture.